1. PRIVACY POLICY OF SMP MASTERS

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1. Introduction

SMP Masters (hereinafter “Company“, “we“, “us“, or “our“) is committed to protecting your privacy in accordance with applicable privacy laws. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website smpmasters.com (“Website”) or use our services. By accessing our Website or providing your personal information, you agree to the terms of this Privacy Policy.

We may update this Privacy Policy periodically. Any changes will be reflected on this page with an updated effective date. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your personal information.

1. Personal Information We Collect

When you visit our Website, book an appointment, or engage with our services, we may collect the following types of personal information:

1. • Contact Information: Name, email address, phone number, and mailing address.
   • Payment Information: If you make a purchase, we process your payment details.
   • Photos (With Consent): We may take and store treatment-related images for progress tracking and, with your permission, for marketing purposes.
   • Website & Technical Data: IP address, device type, and browsing behavior, collected through cookies and analytics tools.
   • Basic Skin Condition Information (Optional): You may provide basic details about your skin condition or treatment preferences to personalize services. However, we do not collect medical records or Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act.
   • Pre-Treatment Information: We do not collect treatment-related personal information until you have completed and signed our Model Consent Form. Data collected under this form is strictly used for service customization and compliance with internal policies.

1. How We Use Your Information

We use your personal information for the following purposes:

Toscheduleandmanageappointments.

• To offer tailored treatment recommendations.
• To send you important updates about your sessions.
• To enhance Website functionality and improve user experience.
• To send promotional content (if you opt in).
• To comply with legal and security regulations.

We retain your personal information only as long as necessary to provide services, fulfill legal obligations, or resolve disputes.

1. Sharing and Disclosure of Information

We do not sell or trade your personal information. However, we may share it with trusted third-party service providers for business purposes, including:

1. • Payment Processors for secure transactions.
   • Scheduling & CRM Tools to manage appointments and communications.
   • Marketing & Analytics Providers (Google Analytics) to monitor website activity.
   • If required by law enforcement or regulatory authorities.
   • In case of a merger or acquisition.

1. Cookies and Tracking Technologies

Our Website uses cookies and tracking technologies to enhance functionality and improve user experience. These include Google Analytics.

Cookies: Cookies are alphanumeric identifiers that we transfer to your device’s hard drive through your web browser for record-keeping purposes. Some cookies facilitate easier navigation of our Website and Services, while others enable a faster login process or help us track your activities on our Website and Services. There are two types of cookies: session cookies and persistent cookies.

Session Cookies: Session cookies exist only during an online session and disappear from your device when you close your browser or turn off your device. We use session cookies to uniquely identify you during a session or while you are logged into the Website and Services. This allows us to process your online transactions and requests and verify your identity as you navigate our Website and Services after logging in.

Persistent Cookies: Persistent cookies remain on your device after you close your browser or turn off your device. We use persistent cookies to track aggregate and statistical information about user activity.

You can also use your browser settings to opt-out of cookies used on our website:

https://support.google.com/chrome/answer/95647?hl=en&co=GENIE.Platform%3DDeskt op – for Google Chrome

• https://support.mozilla.org/en-US/kb/block-websites-storing-cookies-site-data-firefox – for Mozilla Firefox
• https://support.apple.com/ru-ru/guide/safari/ibrw850f6c51/mac – for Safari
• https://blogs.opera.com/news/2015/08/how-to-manage-cookies-in-opera/ – for Opera

1. Children’s Privacy

Our Website and services are designed for adults aged 18 and older. We do not knowingly collect personal information from individuals under 18. If you believe a minor has provided us with personal information, please contact us so we can promptly remove it.

1. Third Party Links

Our Website may contain links to third-party websites. Please be aware that these external sites operate independently and are not governed by this Privacy Policy. Instead, they follow their own privacy policies and data practices. We strongly recommend reviewing the privacy policies of any third-party websites you visit, as their data handling may differ from ours. We do not assume responsibility for the privacy practices, data collection, usage, or disclosure policies of these external sites. Any interactions, transactions, or communications with third-party websites are solely between you and the respective third part.

1. Disclaimer on Data Safety & Legal Compliance

SMP Masters Inc. is a cosmetic service provider and not a healthcare entity under HIPAA. We do not collect, store, or process Protected Health Information (PHI) as defined by HIPAA. Any personal information you share with us is strictly for service personalization and communication purposes.

8. Contact Information

Business Address: 2209 Merrick Rd. Suite 200, Merrick, NY 11566

Email: [email protected]

Phone: 929-492-1144

Business Hours: Monday – Friday, 9 AM – 5 PM (EST)